Service 02 · Trust

Turn Every Patient
Into a 5-Star Review.

Reviews are the #1 factor patients use to choose a med spa. Our automated system generates a consistent stream of 5-star reviews — without you lifting a finger or awkwardly asking at the front desk.

★★★★★
"Dr. Chen is absolutely phenomenal. I went in for Botox and left feeling like a completely new person. The results are so natural."
— Jennifer M. · 2 days ago New
★★★★★
"I've tried three med spas in Atlanta. This is the only one I'll ever go back to. The team is incredible and my skin has never looked better."
— Sarah K. · 5 days ago New
★★★★★
"Booked after seeing their Google reviews. They lived up to every word. Already referred 3 friends."
— Michelle T. · 1 week ago New

A Review Machine That Runs Itself

Most practices get reviews by accident. Our clients get them by design — automatically, consistently, at scale.

Google ranks practices with more recent, high-quality reviews higher in local search. Patients choose practices with 4.8+ star ratings over anything lower. AI systems like ChatGPT and Perplexity weight review sentiment when deciding who to recommend.

The problem isn't that your patients don't want to leave reviews — they do. The problem is that asking for reviews is awkward, and most patients forget by the time they get home.

Our system sends automated, perfectly-timed review requests via SMS and email the moment a patient leaves your practice. The result: a 32% average review conversion rate, compared to the industry average of 4%.

📱
Automated post-visit SMS requestsSent within 2 hours of the appointment — when the patient's experience is freshest.
📧
Email follow-up sequencesA 3-touch email sequence for patients who don't open the SMS.
🛡️
Negative review interceptionUnhappy patients are routed to an internal feedback form — not Google.
💬
Review response managementWe respond to every review within 24 hours using your voice and tone.

Set It Up Once. Reviews Come In on Autopilot.

You focus on patient care. The system handles the rest.

1

Connect Your PMS

We integrate with your practice management system (or set up a simple manual trigger) to automatically flag patients for review requests after every visit.

Week 1
2

Automated Outreach

Patients receive a personalized SMS 2 hours post-visit, followed by a branded email sequence if they don't respond. One tap takes them straight to your Google review page.

Ongoing
3

Monitor & Respond

We monitor all incoming reviews, respond within 24 hours, escalate any issues to you, and send you a weekly review velocity dashboard.

Ongoing

Everything You Need to Dominate Your Review Profile

PMS or manual trigger integrationWorks with most major practice management systems.
Automated SMS review requestsSent within 2 hours of each patient visit.
3-touch email follow-up sequenceBranded to your practice, personalized by treatment type.
Negative review interceptionDissatisfied patients routed to private feedback — not public.
Review response managementAll reviews responded to within 24 hours, in your voice.
Weekly velocity dashboardTrack new reviews, rating trend, and response rate.
Multi-platform monitoringGoogle, Yelp, RealSelf, Healthgrades — all in one place.
Competitor review benchmarkingMonthly comparison of your review metrics vs. top 3 local competitors.

More Reviews. Higher Rating. More Patients.

Monthly New Reviews
328
Skin Studio · Phoenix, AZ · First 90 days
Google Rating
4.14.9
Renew Aesthetics · Denver, CO · 6 months
New Patients Citing Reviews
12%41%
Pure Beauty · Miami, FL · Patient intake survey

Find Out How Your Review Score Compares

Your free audit includes a full review velocity analysis and a side-by-side comparison against your top 3 competitors.